Repair first. Replace only when it truly makes sense
Most damaged carpet is still good carpet. The pile is fine, the pad is fine, and the room looks right except for one spot your eye keeps going to. Replacing a whole room because of a burn by the sofa or a chewed doorway costs thousands and takes days. A skilled repair costs a fraction of that, takes a few hours, and when it's done properly you have trouble finding where we worked.
Word of Mouth is a family-owned carpet repair company based in Tamarac. Repair and re-stretching are our core trade, not an add-on to a cleaning route. We carry power stretchers, seaming irons, heat-activated seam tape, cutters and transition hardware on every truck, so most problems are fixed the same day we see them.
What we repair
Carpet patching replaces the damaged area with a matching piece, cut to follow the pile.
Burn repair removes melted fibers from irons, candles, curling irons and cigarettes.
Seam and transition repair re-bonds seams and finishes edges at tile, wood and doorways.
Pet-damaged carpet repair rebuilds doorways and corners that dogs and cats have dug or chewed.
Carpet re-stretching pulls loose carpet tight with a power stretcher and re-secures it.
Loose stair carpet, lifting nosings and worn treads re-secured or patched.
How a professional carpet repair is done
- We inspect the damage and the carpet around it
We check pile type, color, wear, pattern direction and whether the pad underneath is sound. This decides whether a patch, a seam repair, a stretch or a combination is right.
- We find matching carpet
The best donor carpet is your own: a saved remnant, or a piece from inside a closet or under a built-in where nobody will ever look. The closet area is then filled with a close match, so the visible room gets a perfect match.
- We cut out the damage cleanly
The damaged area is cut along the rows of the carpet backing, not in a random circle, so the new piece locks into the same lines as the surrounding pile.
- We install and bond the new piece
The patch goes in with the pile running the same direction as the room. Seams are bonded with heat-activated tape, and edges are sealed so they don't fray.
- We blend and check it
We brush and groom the pile across the seam, check it from several angles in normal light, and walk you through the result before we leave.
Carpet repair prices
These are the typical ranges we see in South Florida homes. Size, carpet type and access all affect the final number, and we always confirm the exact price at your free estimate before any work begins.
Typical ranges for South Florida homes. Your exact price is confirmed at the free estimate, before any work starts. See the full price guide.
Repair or replace? An honest rule of thumb
Repair makes sense when the carpet is otherwise in decent shape and the damage is in a defined area: a few burns, a chewed doorway, a split seam, a stain that won't come out, or ripples from a poor install. It also makes sense when you're selling a home, ending a lease, or just not ready to spend on new flooring.
Replacement starts to make more sense when the whole room is worn through, the pad is breaking down everywhere, there's water damage across a large area, or the carpet is near the end of its life anyway. If that's the situation, we'll tell you. Patching carpet that should be replaced isn't good value for you, and our name depends on people recommending us.
Lifetime Labor Guarantee. If a seam, patch or stretch we completed lets go because of our workmanship, we come back and fix it at no labor cost. Read the guarantee.
Getting ready for your repair
- Find your leftovers. If the installer left remnants in the garage or a closet, keep them handy. They're the best possible match.
- Clear the immediate area. Move small items and anything fragile away from the damaged spot. We can shift standard furniture.
- Think about the whole room. If you've also got ripples or a seam lifting, mention it. Doing everything in one visit costs less than separate trips.
- Planning a cleaning too? Have the carpet cleaning done after the repair so the patched area and the rest of the room are refreshed together.