Last updated: November 2026
This Privacy Policy explains how WOM Cleaning, Inc., doing business as Word of Mouth Carpet Restorations ("we," "us"), based in Tamarac, Florida, collects, uses and protects information when you visit womcleaning.com, book an appointment, call, or text us.
Information we collect
- Information you give us when you book an appointment, call, text or email: your name, phone number, email address, service address, and details about the work you need, including photos you send.
- Appointment information such as the date and time you choose.
- Basic technical information collected automatically when you use the website, such as browser type, pages visited and general location, through cookies and similar tools used by our website and booking platform.
How we use information
- To schedule, confirm, and carry out estimates and services.
- To contact you about your appointment, estimate, or service, including by phone, text message and email.
- To answer questions and provide customer support.
- To improve our website and services.
- To meet legal and accounting obligations.
Text messages (SMS)
If you provide your mobile number and agree to receive text messages, we may send appointment confirmations, reminders, estimate follow-ups and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How we share information
We do not sell your personal information. We share information only with service providers that help us run our business, such as our website, scheduling, phone and messaging platforms, and payment processors, and only as needed to provide those services; or when required by law.
Cookies
Our website and booking calendar may use cookies to function properly and to understand how the site is used. You can control cookies through your browser settings.
Data security and retention
We use reasonable safeguards to protect your information. We keep it only as long as needed for the purposes above or as required by law.
Your choices
You can ask us to update or delete your contact information, or stop non-essential communications, by calling or texting 954-504-9629. Reply STOP to any text to opt out of text messages.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
WOM Cleaning, Inc. (Word of Mouth Carpet Restorations), Tamarac, Florida. Phone: 954-504-9629 (Broward and Miami-Dade) or 561-232-6050 (Palm Beach).