4.8358 Google reviewsLifetime Labor Guarantee on repairs

About us

Family-Owned Carpet Repair Specialists from Tamarac

We grew the way our name says: by word of mouth. Here's who we are and how we work.

4.8 from 358 Google reviewsFree in-home estimateIICRC-certified techs
Word of Mouth technician with the company van

A name earned one neighbor at a time

Word of Mouth Carpet Restorations is a family-owned company based in Tamarac, Florida, operated by WOM Cleaning, Inc. and led by owner Eric Vander Wiede. The name isn't a slogan. It's how the business grew: one customer telling a neighbor, a friend, a building manager. That only works if the work is good, the price is fair and the crew is someone you're happy to have in your home.

Today we work across Palm Beach County, Broward County and northern Miami-Dade, from Jupiter to Aventura. Our reviews mention people by name, like Eric, Greg, Matt, Keith and Laura in the office, because customers remember who showed up and how they were treated.

Repair specialists first

Most carpet companies clean. Repair is an add-on, if they do it at all. For us it's the core of the trade. Carpet repair, power re-stretching, patching, seam and transition repair and pet-damage repair take skill and the right tools: power stretchers, seaming irons, heat-activated tape and a good eye for pile direction. Done well, the repair disappears.

We also offer deep carpet cleaning, tile and grout cleaning, upholstery cleaning and more, so a room can be repaired and cleaned in the same visit. Cleaning gets the right tools too: a tile spinner for tile and grout, and a UV light to find pet urine you can't see.

IICRC-certified technicians

Every Word of Mouth technician is certified by the IICRC, the Institute of Inspection, Cleaning and Restoration Certification. The IICRC sets the standards the cleaning and restoration industry works by, so the person who comes to your home has been trained and certified, not just handed a machine.

How we work

Honest assessments

If cleaning will fix it, we say so. If replacement truly makes more sense than repair, we say that too.

Prices before work

You get an exact price at the free estimate. Our typical repair prices are published.

Respect for your home

Furniture moved with care, condo and HOA rules followed, and the work area left clean.

Work we stand behind

Repairs and re-stretching are covered by our Lifetime Labor Guarantee.

Where to find us

We're based in Tamarac and serve homes and businesses throughout South Florida. Broward and Miami-Dade: call or text 954-504-9629. Palm Beach County: call 561-232-6050. Or book a free estimate online.

Reviews

In our customers' words

Quoted word for word from our Google Business Profile.

See all 358 on Google

I hired Word of Mouth because of reviews I read online. I was not disappointed. Matt and Eric made an expert repair to my damaged wall-to-wall carpeting. I will be hiring this company again for further service. The person that I dealt with on the phone, Laura, was so courteous and friendly. I am a very pleased Customer

Jerry N. · Jan 2024

Greg and Eric were very professional came and explained exactly what they needed to do then gave me a price which we both agreed on. They did a fantastic job cleaned up very professional.

Michael H. · Dec 2023

We contacted WOM and from the beginning the reservation system was very efficient. Laura is great with customers. The estimate was reasonable and the technicians were knowledgeable and friendly. Very happy with the end result too. Thank you

Tiana P. · Aug 2024

Free estimate

Book your free estimate in about a minute

Pick a time that suits you. No forms, no pressure, no obligation.

  1. 1

    Choose a time

    Select a day and time in the calendar. You'll get a confirmation right away.

  2. 2

    We inspect and quote

    A specialist looks at the carpet, tile or furniture and gives you an exact price on the spot.

  3. 3

    We fix it, often the same visit

    Many repairs and cleanings can be done right then. If not, we schedule the work when it suits you.

Prefer to talk to a person?

Free in-home estimateTakes about a minute

Calendar not loading? Open the booking page or call 954-504-9629.

Ready to love your floors again?

Book a free, no-pressure estimate. We'll tell you exactly what it needs and what it costs.

Free estimatesLifetime Labor Guarantee4.8★ on Google