4.8358 Google reviewsLifetime Labor Guarantee on repairs

Customer reviews

4.8 Stars from 358 Google Reviews

Don't take our word for it. Here's what South Florida homeowners say about our carpet repair, re-stretching and cleaning.

4.8 from 358 Google reviewsFree in-home estimateIICRC-certified techs
Word of Mouth van parked at a South Florida home

Google reviews

Real reviews, quoted word for word

A selection from our Google Business Profile, unedited, with first name and last initial. Read every review, or leave your own, on Google.

See all 358 on Google
4.8 ★Google rating
358Google reviews
23shown on this page
Berber repair & stretch

I finally found a company that actually knows how to work with berber carpet. They replaced an area that had a pull, cleaned a stain that I could not, and restretched an area where other companies had tried but failed. Do not hesitate to hire Word of Mouth Carpet Restorations. Their workers are extremely knowledgeable and professional!

Gail G. · Jul 2024
Stair re-stretch

I requested a quote for having my carpet stretched and retacked along my stairs 9:30am on a Saturday. By 11:30am Greg and his partner had arrived and completed the job at a great price and my carpet looks perfect.

Kenneth M. · Jun 2024
Burn repair

The tech did a fantastic job repairing a burn hole in our carpet! Saved us lots of money, lot less than replacement

Pat J. · Aug 2022
Tile & grout

Gregg and Matt did a really great job. Floors look better than new. They got all the left over grout haze from the installation and removed embedded dirt from the grooves in the wood grain tile. I highly recommend them. On time polite and fairly priced.

David H. · Aug 2024
Carpet repair

I hired Word of Mouth because of reviews I read online. I was not disappointed. Matt and Eric made an expert repair to my damaged wall-to-wall carpeting. I will be hiring this company again for further service. The person that I dealt with on the phone, Laura, was so courteous and friendly. I am a very pleased Customer

Jerry N. · Jan 2024
Re-stretching

Great experience, had two rooms stretched.. great job quick fair price. Carpet looks great!! Thanks guys!

Todd G. · Dec 2024
Repair

Word of mouth was prompt and completed the work the first time they were here. All work was completed to our satisfaction

Rodney G. · Mar 2025
Service

Professional people, years of experience, best tools. And of course pleasant smiles, highly recommended!

Lewis G. · Feb 2025
Repair & re-stretch after impact windows

I had to have my carpets repaired and restreached after having replaced my condominium windows with high impact windows. Word of Mouth responded the same day that I contacted them for a quote which enabled me to compare quotes which I awarded to them a few days later. When contacting Laura at W of M to award the job, she scheduled me for the next day . Greg and Matt showed up on time, performed the job in 2 hours. I am very satisfied with the outcome, professionalism and efficiency of the company and employees .

Mark B. · Oct 2024
Rug resizing

The team did an amazing job tailoring the rug to a smaller size necessary for the office space. Very punctual and exceptional work.

Pamela R. · Oct 2024
Cleaning

We contacted WOM and from the beginning the reservation system was very efficient. Laura is great with customers. The estimate was reasonable and the technicians were knowledgeable and friendly. Very happy with the end result too. Thank you

Tiana P. · Aug 2024
Carpet cleaning

Greg and Keith made my carpeting look "almost new". This is my second time using Word of Mouth Restorations. Very professional and pleasant.

Irene L. · Aug 2024
Tile cleaning

Word of Mouth did an amazing job on my tile floors! Layers of black dirt removed and the house smells fresh and clean. Friendly, professional, and done way faster than I could have done it. Highly recommend - YAY CLEAN FLOORS!

Grace D. · Jun 2024
Carpet cleaning

Outstanding carpet cleaning service! Fast, professional, and thorough. Left carpets looking new and fresh. Highly recommend for top-quality results.

Maria R. · May 2024
Carpet restoration

They did a great job and carpet is greatly improved! I was going to replace the carpet but now I dont need to

Brian S. · Mar 2024
Stretch & clean

My carpets were stretched and cleaned. They look brand new. Very professional and efficient. Definitely will use them again

Jaime J. · Jan 2024
Repair

Greg and Eric were very professional came and explained exactly what they needed to do then gave me a price which we both agreed on. They did a fantastic job cleaned up very professional.

Michael H. · Dec 2023
Service

Word of Mouth was great! Greg and his assistant were both knowledgeable and professional- and the result was fantastic! The carpet looked as if it was just laid- brand new. Would recommend them highly!!

Thomas S. · Dec 2023
Carpet & tile

Very professional and knowledgeable. Great service. Greg was an excellent technician. Had both carpet and kitchen tile grout cleaned. Great results. They are my go to carpet cleaner. Highly recommended.

Timothy S. · Oct 2023
Custom elevator pads

They custom cut and bound carpet for elevator pads for our service elevator. It was a custom job that I had difficulty finding anyone else to do. They were very responsive and we are very happy with the results.

Billy S. · Apr 2023
Scheduling

The response to my original call was fast! They were able to accommodate my weird schedule. The only company who gave me a fair estimate with OPTIONS! On the service day, they weren't here to play or waste time. I got very quality deep carpet cleaning for a great price. The top notch professionalism and efficiency was more than I paid for. HIGHLY RECOMMENDED!

Mias G. · Jan 2023
Stretch & clean

They stretched my carpeting where needed and cleaned all of it. Looks like new! Very grateful for their service and skill. Highly recommend.

Martha R. · Jan 2023
Carpet & tile

Carpet & tile came out Great especially the grout! Super friendly technician a real pleasure to deal with. Thanks Word of Mouth

Anna M. · Oct 2018

Leave us a Google review

What customers mention most

  • Repairs that disappear. Berber pulls, burn holes and damaged areas fixed so they blend in. See carpet repair.
  • Ripples gone for good. Rooms and stairs re-stretched, often the same day as the call.
  • Fair, clear prices. Customers often say repair cost far less than replacement. Our price guide shows typical ranges.
  • People, not just a company. Greg, Matt, Eric, Keith and Laura come up by name again and again.
  • Cleaning that makes a difference. Tile and grout, carpet and upholstery cleaning that removes years of dirt.

Had us out recently? We'd be grateful if you shared your experience on Google. It's how most of our new customers find us.

Free estimate

Book your free estimate in about a minute

Pick a time that suits you. No forms, no pressure, no obligation.

  1. 1

    Choose a time

    Select a day and time in the calendar. You'll get a confirmation right away.

  2. 2

    We inspect and quote

    A specialist looks at the carpet, tile or furniture and gives you an exact price on the spot.

  3. 3

    We fix it, often the same visit

    Many repairs and cleanings can be done right then. If not, we schedule the work when it suits you.

Prefer to talk to a person?

Free in-home estimateTakes about a minute

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Ready to love your floors again?

Book a free, no-pressure estimate. We'll tell you exactly what it needs and what it costs.

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