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Upholstery cleaning

Upholstery and Furniture Cleaning, Safe for Your Fabric

Sofas and chairs collect body oils, sunscreen, pet hair, food spills and dust every day, and the fabric slowly goes dull and dingy. We clean upholstery with methods chosen for the fabric, so it comes out fresh without shrinking, bleeding or browning.

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Sofa back half cleaned showing a clear line between dirty and clean fabric
Half-cleaned sofa back

Why furniture needs a different approach than carpet

Upholstery fabric is more delicate than carpet. Some fabrics can take water-based cleaning well, some shrink or bleed dye, and some brown if they get too wet. Cushions have foam inside that holds moisture. That's why upholstery should never be cleaned with the same tools and amount of water as a carpet.

Before we clean anything, we check the manufacturer's cleaning code and test the fabric in a hidden spot. That tells us which method and solution are safe, and whether the piece should be cleaned at all.

What we clean

Sofas & sectionals

Including seat cushions, backs, arms and skirts.

Chairs & recliners

Accent chairs, dining chairs, recliners and rockers.

Ottomans & headboards

Upholstered ottomans, benches and fabric headboards.

Outdoor & lanai cushions

Fabric cushions that pick up sunscreen, pollen and mildew.

Striped sofa cushions being cleaned with a visible clean stripe
Real job: the cleaned stripe shows how much soil the fabric was holding.

Understanding fabric cleaning codes

  • W: water-based cleaning is safe.
  • S: solvent-based (dry) cleaning only. Water can spot or shrink the fabric.
  • W/S: either method can be used, with care.
  • X: vacuum only. The fabric should not be wet-cleaned at all.

The code is usually on a tag under the seat cushions or on the frame. If there's no tag, we test a hidden area before deciding on a method.

Our upholstery cleaning process

  1. Inspect and test

    We check the fabric code, look for weak seams, sun damage and existing stains, and test-clean a hidden spot.

  2. Vacuum thoroughly

    Dry soil, crumbs and pet hair are removed first so they don't turn into mud during cleaning.

  3. Pre-treat soiled areas

    Arms, headrests and seat fronts, where body oils collect, get a pre-treatment matched to the fabric.

  4. Clean with a hand tool

    We clean with an upholstery tool sized for furniture, using controlled moisture so the fabric and foam don't get over-wet.

  5. Groom and dry

    The fabric is groomed so it dries evenly, and we give you drying tips before we leave.

Signs your furniture needs a cleaning

  • Dark, shiny areas on arms, headrests and seat fronts where body oils collect.
  • A dull, flat look to fabric that used to be bright.
  • A musty smell, especially in humid rooms or seasonal homes.
  • Pet hair woven into the fabric that a lint roller won't lift.
  • Spots from food, drinks or kids that have been there a while.

Cleaning on a regular schedule, roughly once a year for most homes, keeps fabric looking better for longer, because soil is abrasive and wears the fibers each time someone sits down.

Before and after we visit

Before we arrive, remove throw pillows you don't want cleaned and any loose items from the furniture. After cleaning, keep pets and kids off it until it's dry, and avoid putting colored throws or newspapers on damp fabric because dye can transfer. Turning on a ceiling fan and the AC helps it dry faster.

How upholstery cleaning is priced

Cleaning is priced by the job, so we quote it at the same free visit after we've seen the rooms and pieces. You get the exact number before we start. If you're also having carpet repaired or re-stretched, both are quoted together, and a combined visit costs less than separate trips.

Fabric that looks fine from across the room often tells a different story up close. The cleaned stripe in the photo above is typical. Most sofas carry far more soil than their owners expect, because it builds up so gradually that you stop noticing the color has shifted.

Leather, mattresses and the rest of the room

Leather needs a different process entirely: see leather sofa cleaning. We also offer mattress cleaning, and if the sofa sits on carpet, carpet cleaning on the same visit makes the whole room feel new.

Reviews

Recent Google reviews

Quoted word for word from our Google Business Profile.

See all 358 on Google

We contacted WOM and from the beginning the reservation system was very efficient. Laura is great with customers. The estimate was reasonable and the technicians were knowledgeable and friendly. Very happy with the end result too. Thank you

Tiana P. · Aug 2024

Greg and Keith made my carpeting look "almost new". This is my second time using Word of Mouth Restorations. Very professional and pleasant.

Irene L. · Aug 2024

Word of Mouth was great! Greg and his assistant were both knowledgeable and professional- and the result was fantastic! The carpet looked as if it was just laid- brand new. Would recommend them highly!!

Thomas S. · Dec 2023

FAQ

Upholstery & Furniture Cleaning questions

What kinds of fabric can you clean?

Most upholstery fabrics, including cotton blends, microfiber, polyester, chenille and many natural-fiber blends. We check the cleaning code and test a hidden spot first, and we won't wet-clean fabrics that aren't safe to clean that way.

How long until my furniture is dry?

It depends on the fabric and the humidity, but upholstery is usually dry within a few hours, faster with the AC and a fan running.

Can you remove pet hair and odor from a sofa?

We vacuum out pet hair before cleaning and can treat pet accidents. Strong urine odor deep in cushion foam may need more than a surface cleaning, and we'll tell you honestly what to expect.

Do you clean outdoor cushions?

Yes, fabric lanai and patio cushions can be cleaned. Let us know when you book so we can plan for them.

How much does upholstery cleaning cost?

We quote upholstery cleaning at the free visit after seeing the pieces, and you get the exact price before we start.

More answers on our frequently asked questions page.

Free estimate

Book your free estimate in about a minute

Pick a time that suits you. No forms, no pressure, no obligation.

  1. 1

    Choose a time

    Select a day and time in the calendar. You'll get a confirmation right away.

  2. 2

    We inspect and quote

    A specialist looks at the carpet, tile or furniture and gives you an exact price on the spot.

  3. 3

    We fix it, often the same visit

    Many repairs and cleanings can be done right then. If not, we schedule the work when it suits you.

Prefer to talk to a person?

Free in-home estimateTakes about a minute

Calendar not loading? Open the booking page or call 954-504-9629.

Ready to love your floors again?

Book a free, no-pressure estimate. We'll tell you exactly what it needs and what it costs.

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