10 Steps to Lasting Beauty

Step 1: Pre-Inspection
Our Technician will do a walk through inspection with you to identify soiling conditions, carpet construction, and potential permanent stains.

Step 2: Pre-Vacuum
Your carpet is pre-vacuumed to remove bonded, dry soil.

Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

Step 4: Pre-Spray, Pre-Spot
Traffic areas and spots are pre-treated.

Step 5: Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil. 

Step 6: Extract and Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet.

Step 7: Neutralize
The pH is balanced on every carpet and fabric cleaned. This is one of the most important steps according to the manufacturers of carpet. It is accomplished during the extract & rinse process or a post spray will be applied.

Step 8: Post Spot Treatment
If any spots are not removed during cleaning process, specialty spotting techniques are employed. Note: Potential permanent stains, as identified by technician may not be removed.

Step 9: Post Grooming
The Carpet pile is set in one direction to aid the drying process.

Step 10: Post Inspection
Please walk through your home or business to inspect the work. Please let us know that you are pleased by signing the service receipt

Industry Experts Recommend Our Process
Industry experts agree. There is a "best" method for cleaning carpet ... and Hot Water Extraction is the clear winner. Here's what some of them had to say:

DuPont, Leading Fiber Manufacturer
From instructions for general terms and conditions of DuPont Xtra Life carpet warranty: "To refresh carpet texture, a process commonly know as Hot Water Extraction, performed by a trained, qualified carpet care professional, is required at least every 18 months. Proof of this service is required."

Shaw Industries, Leading Carpet Manufacturer
From Shaw Industries' consumer tips on proper carpet care: "Shaw Industries recommends the Hot Water Extraction system, which research indicates provides the best capability for cleaning. This system is commonly referred to as " steam cleaning " although no steam is actually generated."

Microbiological Test Results by William C. McDonald, Microbiological Consultant
"Tests proved Hot Water Extraction reduced the level of microorganisms in carpeting an average of 92.5% and the level of microorganisms on upholstered furniture an average of 96%. The tests compared before- and after-cleaning levels of bacteria, yeast and mold. No harsh chemicals, which would be left in your carpeting and upholstery, are used in the our cleaning process. The key to Hot Water Extraction effectiveness is the use of a super-heated solution that is applied to the carpets and fabrics and then effectively removed."

For more information on the industry standards all high quality carpet cleaners follow go to the Institute of Inspection Cleaning and Restoration Certification (IICRC) at: www.iicrc.org.